Shipping & Orders
- All orders are processed and shipped from our home base in New Smyrna Beach, Florida.
- Large, custom, and personalized orders may require additional time to process.
- We cannot cancel or edit orders once the order has begun to process.
- At this time, we can only ship to one address per order.
- All orders require correct details on shipping address in order for prompt delivery.
- Shipping fees are non-refundable.
- Sales Tax will be applied to all orders. Gift (Gyftz) cards and shipping are the only things not taxed.
- Please note orders take 5-10 business days in order to be processed once the order has been received. Orders placed after normal business hours will be received the following business day.
- Once your order has been processed, please allow 5-10 business days for standard ground shipping.
- Orders do not ship nor deliver on Saturdays, Sundays, or Holidays.
- All orders placed on weekends, holidays, and/or during flash sales may require additional processing time.
- Please allow for an additional 3-4 days to process all custom and personalized orders. Additional time may be required during holidays, promotions, and/or flash sales.
- All expedited orders process the following business day and do not ship on the weekends or holidays. 2-Day or Overnight Shipping will not process and ship the same day.
- All orders ship using FedEx or FedEx SmartPost via USPS.